Payment & Cancellation Policy
- All rates indicated are NETT rates and include mandatory charges of 10% service charge and prevailing government taxes.
- Cancellation policy and blackout dates may apply.
- Far East Hospitality will not be able to exchange the discount for cash, other privileges or value-adds, nor will Far East Hospitality be able to transfer the discount to another guest.
Promotion Policy
- All participating properties reserve the right to amend the promotion without prior notice.
- Rooms and/or apartments are subject to availability.
- This promotion can only be redeemed on our website. It cannot be redeemed through other channels e.g. telephone, email, corporate bookers.
- This promotion cannot be applied for existing room reservations and cannot be combined with any other promotions, discounts, loyalty programme, privileges, memberships or vouchers.
- The value-adds, benefits or inclusions in this promotion are subject to availability.
- KrisFlyer members must present airline membership card upon check-in.
- Guests can only earn miles for 1 room and only for their own stay. Only 1 guest per room can earn miles.
- Miles will be issued to the guest whose name is on the invoice of the hotel stay.
- Guests will only receive earned miles 40 - 60 days after their stay.
- Guests can only earn miles on rates and accommodation that are for this promotion. Miles will not be issued on other spendings which includes this includes in-room dining, room upgrades, early check-in/late check-out, laundry, mini-bar, spa, all restaurant & bars other than the room booked.
- In the event of a No-Show, miles will not be issued and the first night’s room rate will apply.
Other Terms
- For any properties in Malaysia, the Sales and Services Tax (SST) of 6% as required by the federal government of Malaysia will be levied on guests’ daily bill with effect on overnight stays from 1st September 2018.
- For any properties in Malaysia, the Tourism Tax (TTx) of MYR10.00nett per room per night as required by the federal government of Malaysia is applicable to all non-Malaysian tourists and is to be collected upon check-in.
- In the event of any inconsistency between the English and non-English language versions, the English language version shall prevail.
